10/22/23

Airbnb Host Faces $300k in Damages from Bad Guests – How to Protect Yourself from this Situation!

Welcome to a chilling Airbnb horror story featured on ABC News that should serve as a warning to hosts out there. with a crucial lesson. Meet Erika Gemzer, a fellow Airbnb host from San Francisco, who, until recently, had been having a dream hosting experience. However, her story quickly took a horrific turn when her guests accidentally turned her beautiful home into a water park, all thanks to a clogged and broken toilet. It's a tale of unimaginable loss, property damage, and the agony of having your own home turned upside down.

She was hit with a staggering $300,000 in losses – damages, lost income, and the daunting task of restoring her property. Many hosts rely on Airbnb's Aircover for protection, just as Erika did. However, Erika's experience reveals that this coverage isn't equipped to handle catastrophic situations like hers. After weeks of negotiations and back-and-forths, she was left with a mere $31,000, which barely made a dent in her mounting losses.

Tragic stories like Erika's are all too common, especially for hosts who might not know about alternative solutions. These tales garner attention in the news, contributing to the growing negativity surrounding Airbnb hosting. That's why we're sharing this story – not to instill fear but to stress the importance of properly vetting and researching. As experienced hosts, we offer an alternative ending to Erika’s story: Proper Insurance. Unlike standard home-owners insurance, Proper Insurance is tailored for Airbnb hosts. With the right plan, Erika's losses might have been fully covered, providing peace of mind for hosts facing unforeseen disasters.

While we're not sponsored by Proper Insurance, we genuinely believe that sharing our knowledge is a responsibility, helping fellow hosts build and protect their businesses. Don't let stories like this discourage you. Countless hosts have amazing experiences, and with proper preparation and the right insurance, your hosting journey can be a resounding success.

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