The Importance of Having a Handyman for On-Call Repairs in Your Short-Term Rental

The cleanliness of your short-term rental can make or break guest experiences. High turnover, strict cleaning protocols, and guest expectations mean that finding cleaners who understand the unique demands of short-term rentals is vital. Here's how to find the right cleaning team to keep your property spotless and guest-ready every time.

1. Look for Experience with Short-Term Rentals

Not all cleaning services are equipped to handle the specific needs of short-term rentals. Seek out cleaners who have experience with properties on platforms like Airbnb or Vrbo. They understand the quick turnaround times and high standards expected by guests. Experienced cleaners know what areas need extra attention, like kitchens and bathrooms, and can spot potential issues such as damages or missing items during their cleaning process.

2. Ask About Availability and Flexibility

Short-term rental turnovers can happen with little notice, so flexibility is crucial. Your cleaners should be able to accommodate tight schedules and last-minute bookings. Inquire about their availability, especially during peak seasons, and whether they can handle weekend or same-day turnovers. A reliable cleaning team can adapt to changes in booking schedules, ensuring your property is always guest-ready.

3. Check References and Reviews

Before hiring, ask for references from other short-term rental hosts or property managers. Reviews and recommendations can provide insight into the cleaner's reliability, professionalism, and attention to detail. Many hosts share their experiences in online forums and local community groups, making these great places to find reputable cleaning services.

4. Test Their Attention to Detail

Short-term rental guests expect hotel-level cleanliness. During the hiring process, conduct a test clean and evaluate the cleaner's attention to detail. Are surfaces spotless? Is the bedding neatly arranged? Is the kitchen fully stocked and organized? The right cleaners will treat your property as if it were their own, ensuring every area looks perfect for each guest.

5. Use a Cleaning Checklist

Provide your cleaning team with a detailed checklist tailored to the needs of short-term rentals. Include tasks like restocking supplies, checking for damages, and setting up amenities. A thorough checklist helps cleaners maintain consistency and ensures nothing is overlooked, contributing to positive guest experiences.

6. Discuss Laundry Services

Laundry is a crucial part of short-term rental cleaning, especially for properties with high occupancy rates. Ask potential cleaners if they can handle laundering linens and towels or if you'll need a separate laundry service. Efficient laundry handling can speed up turnovers and maintain a fresh, welcoming environment for guests.

7. Clarify Pricing and Payment Terms

Short-term rental cleaning costs vary depending on property size, required services, and frequency. Discuss pricing upfront and ensure it aligns with your budget. Some cleaners charge per clean, while others offer packages for regular services. Be clear about payment terms and any additional fees for same-day or weekend cleanings.

8. Use a Project Management Platform

Consider using a project management platform, like Turno, to coordinate cleaning schedules, tasks, and payments. These platforms allow you to sync your booking calendar, making it easier for cleaners to know when a turnover is needed. This streamlines communication and helps avoid scheduling conflicts, ensuring your rental is always ready for the next guest.

The Key to a Smooth-Running Rental

Finding the right cleaning team is essential to maintaining a successful short-term rental. Cleaners with experience, attention to detail, and flexibility can ensure your property consistently meets guest expectations. With the right team in place, you can focus on providing exceptional hospitality and growing your rental business.